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Patient communication

24/7 patient questions handling for your dental clinic

Patients ask the same questions over and over: hours, location, parking, prices, insurance accepted. Keishal handles the routine ones instantly, in the patient's language, and escalates the complex ones to your team.

CN
Clínica Nova
WhatsApp
Saturday · 22:14
Do you take Adeslas?
Yes — Adeslas is accepted for hygiene and check-ups. Want me to book you in?
01

The problem

Repetitive Q&A takes real time from the front desk — time that would be better spent on patients in the clinic. Doing this manually 8 hours a day drains a team; ignoring the messages sent outside those hours costs new patients.

02

What Keishal does

Keishal answers common patient questions on WhatsApp at any time. It uses the clinic's actual information (hours, location, treatments, prices you choose to share), stays clinic-branded, and escalates anything outside its scope to your team.

Under the hood

How it works, step by step

1

Patient asks a question on WhatsApp

2

Keishal answers using your clinic's information

3

Complex cases escalate to your team

4

Every conversation stays logged and auditable

03

How it works with your existing systems

You set what Keishal can share publicly. Escalations land in your existing conversation view. Everything stays logged and auditable.

04

What you'll see at your clinic

The front desk stops answering the same five questions all day and starts spending time on the patients who actually need it.

Patient communication

Free your front desk from repetitive Q&A

Twenty-minute call. We'll show you what patients ask and how Keishal answers them.