01
The problem
A cancellation this afternoon leaves a gap that's hard to fill manually. Calling patients on a waitlist is slow, and by the time someone can, the slot is already gone. Empty slots cost revenue every day.
Patient communication
Automatic gap-filling when patients cancel
Every last-minute cancellation used to mean an empty chair for the day. With Keishal, cancellations trigger an autonomous outreach that refills the slot before anyone at the front desk notices it was open.
K
Gap-fillingAgenda
Wednesday 26
16:00 · HygieneBooked
16:30 · Check-upCancelled
16:30 · Jordi S.✓ Refilled
17:00 · EndodonticsBooked
Slot refilled in 4 minutes
02
What Keishal does
When Keishal detects a cancellation, it identifies candidate patients (waitlist, patients with future appointments that could be brought forward, dormant patients with recent interest), sends targeted WhatsApp offers, books the first to confirm, and lets the others know politely that the slot is taken.
Under the hood
How it works, step by step
1
Detects a cancellation in your PMS
2
Identifies waitlisted and future-booked candidates
3
Sends targeted WhatsApp offers
4
Books the first to confirm and closes the loop
03
How it works with your existing systems
Cancellations are detected in your PMS. Waitlists and future appointments are read from your PMS. Confirmations are written back to your PMS. Nothing to migrate.
04
What you'll see at your clinic
Empty slots fill themselves. Waitlists actually move. Patients get care sooner. The chair keeps working.
Patient communication
Turn every cancellation into a booked slot
Twenty-minute call. We'll show you how gap-filling runs on your calendar.