What you gain with Keishal at the front desk
Book more appointments
capture the messages that land after closing.
Fill more chairs
reminders, confirmations and instant rebooking.
Answer every question
prep, timing and cost, in the patient's language.
Free the front desk
the repetitive half stops arriving.
Everything the front desk repeats, running on its own
Patients want to book outside clinic hours. Keishal handles the entire booking on WhatsApp, reading live availability from your PMS, applying your rules, and confirming the slot without a human touching anything.
A clinic that only accepts bookings during business hours loses evening, weekend, and lunch-break requests, the moments when patients actually think about their teeth. Sending them to a form or asking them to call back tomorrow costs bookings.
Patients message your WhatsApp at any time. Keishal reads live availability from your PMS, applies the clinic's booking logic (which treatments need which doctors, which slot lengths, which constraints), confirms the appointment, and sends a confirmation to the patient.
Keishal uses your existing WhatsApp Business number and your existing PMS. The front desk sees a confirmed appointment in the calendar, not a ticket, not a new tool, not a new tab.
Confirmed bookings coming in outside business hours, without any manual work. The front desk keeps focus on patients in the chair; the calendar keeps filling.
No-shows and last-minute cancellations cost your clinic revenue and disrupt the whole team's day. Keishal sends the right reminder at the right time on the channel patients actually read, WhatsApp.
Marta, visit tomorrow at 17:00. Reply YES.
Phone reminders take time and get ignored. SMS reminders are unread. The clinics that reduce no-shows the most are the ones that reach patients where they already are: WhatsApp.
Keishal reads upcoming appointments from your PMS, sends personalised reminders with patient-specific context (treatment type, doctor name, prep instructions), handles confirmations and reschedules autonomously, and writes every change back to your calendar in real time.
Runs on your clinic's WhatsApp Business number and your existing PMS. No new tool for the front desk, no new workflow for patients.
Fewer no-shows, fewer empty slots, and a calendar that stays clean without anyone chasing patients on the phone.
Patients ask the same questions over and over: hours, location, parking, prices, insurance accepted. Keishal handles the routine ones instantly, in the patient's language, and escalates the complex ones to your team.
Repetitive Q&A takes real time from the front desk, time that would be better spent on patients in the clinic. Doing this manually 8 hours a day drains a team; ignoring the messages sent outside those hours costs new patients.
Keishal answers common patient questions on WhatsApp at any time. It uses the clinic's actual information (hours, location, treatments, prices you choose to share), stays clinic-branded, and escalates anything outside its scope to your team.
You set what Keishal can share publicly. Escalations land in your existing conversation view. Everything stays logged and auditable.
The front desk stops answering the same five questions all day and starts spending time on the patients who actually need it.
Every last-minute cancellation used to mean an empty chair for the day. With Keishal, cancellations trigger an autonomous outreach that refills the slot before anyone at the front desk notices it was open.
A cancellation this afternoon leaves a gap that's hard to fill manually. Calling patients on a waitlist is slow, and by the time someone can, the slot is already gone. Empty slots cost revenue every day.
When Keishal detects a cancellation, it identifies candidate patients (waitlist, patients with future appointments that could be brought forward, dormant patients with recent interest), sends targeted WhatsApp offers, books the first to confirm, and lets the others know politely that the slot is taken.
Cancellations are detected in your PMS. Waitlists and future appointments are read from your PMS. Confirmations are written back to your PMS. Nothing to migrate.
Empty slots fill themselves. Waitlists actually move. Patients get care sooner. The chair keeps working.
Reviews on Google and Doctoralia drive new patient acquisition, but asking for them is awkward in person and easy to forget. Keishal sends a polite WhatsApp invitation at the moment that works.
Most clinics underinvest in reviews despite delivering great care. Timing matters: the moment right after a successful visit is when a patient is most likely to leave a positive review. Miss it and you miss the review.
After a successful visit, Keishal sends a polite WhatsApp message inviting the patient to leave a review. The message includes a direct link to your preferred platform (Google, Doctoralia, or both), and is timed to land when the patient is most likely to respond.
Completed appointments are detected in your PMS. The delay and platform are configurable. Everything happens over your WhatsApp number, no new tool for patients, no new work for the team.
More reviews. Better search visibility. More new patients finding your clinic when they search.
GDPR and clinical requirements mean you need signed consent documents. Keishal sends the right form via WhatsApp before the appointment, patients sign digitally, and signed copies land compliantly in the patient record.
Paper consent slows check-in and creates storage headaches. Web forms or apps ask patients to leave WhatsApp, most don't complete them. The moment the patient walks in, forms not signed become a delay for the whole team.
Keishal triggers the right consent form based on appointment type (first visit, surgery, photo consent, etc.), sends it via WhatsApp, captures the digital signature, and stores the signed copy linked to the patient record. GDPR-compliant audit log keeps the timestamp, IP, and device.
Consents live linked to your PMS record. Nothing new for the team to manage. Templates configurable per clinic and per treatment type.
Patients arrive with paperwork already signed. Check-in speeds up. Compliance is handled without physical folders.
24/7 dental appointment booking on WhatsApp
Patients want to book outside clinic hours. Keishal handles the entire booking on WhatsApp, reading live availability from your PMS, applying your rules, and confirming the slot without a human touching anything.
A clinic that only accepts bookings during business hours loses evening, weekend, and lunch-break requests, the moments when patients actually think about their teeth. Sending them to a form or asking them to call back tomorrow costs bookings.
Patients message your WhatsApp at any time. Keishal reads live availability from your PMS, applies the clinic's booking logic (which treatments need which doctors, which slot lengths, which constraints), confirms the appointment, and sends a confirmation to the patient.
Keishal uses your existing WhatsApp Business number and your existing PMS. The front desk sees a confirmed appointment in the calendar, not a ticket, not a new tool, not a new tab.
Confirmed bookings coming in outside business hours, without any manual work. The front desk keeps focus on patients in the chair; the calendar keeps filling.
The same work, three ways to get it done
| Your desk today | Any software |  | ||
|---|---|---|---|---|
| Who does the work | Your team | Your team, with help | Keishal | |
| Who sets it up | — | You do | We do | |
| Training needed | — | Yes | None | |
| If nobody opens it | — | Nothing happens | It keeps running | |
| Availability | Clinic hours | Whenever it is used | Around the clock | |
| Where it lives | Phone and desk | One more dashboard | ||
| Record kept | Rarely | Depends on use | Every message | |
| Time to start | Already running | Weeks, plus adoption | Two weeks |
